Instructions & Manuals
Sometimes you lose your manuals. The files below are in Adobe PDF format and require a PDF reader to view and print. If you don't have a program capable of viewing PDFs on your computer already, you can download Adobe Acrobat Reader for free.
Click an icon or product name below to download the appropriate PDF to your computer:
Jedi Path Vault
Operating Instructions (308 KB)- Amazing Skull
assembly instructions (460 KB) - Blast Off!
booklet & instructions (937 KB) - Secret Code Door Alarm
assembly instructions (3.6 MB) - Keep Out! Door Alarm (Book Club)
assembly instructions (460 KB) - NASCAR Micro Cars
assembly instructions (460 KB) - Mini Air Hockey
assembly instructions (1.9 MB) - Sun, Earth, and Moon Model
assembly instructions (100 KB) - Spider-Bot
assembly instructions (1.2 MB) - Build Your Own Remote Control (Book Club)
assembly & troubleshooting (664 KB) - Exploding Volcano
assembly & troubleshooting (836 KB)
Customer Service
We've provided a special form for you to use in case you need to request a part, report a problem, or simply ask a question (opens in a new window):
Frequently Asked Questions
Q: My product is missing the assembly instructions / I've lost the instruction booklet that came with my product.
A: We've provided some of our most popular product instructions in PDF format for you to download (in the left column on this page). If you do not see your specific product listed, please fill our Customer Service Request Form with the product name, where you purchased it (school book fair, club flyer, Costco, etc.), and the specific item you need. Please be sure to include your name and address (so we can mail you any replacements as quickly as possible!).
Q: If a part is missing or broken, how can I get a replacement?
A: Fill out our Customer Service Request Form with the product name, where you purchased it (school book fair, club flyer, Costco, etc.), and describe the problem in detail. Please be sure to include your name and address (so we can mail you any replacement parts as quickly as possible!).
Q: The light bulb has burnt out on my Fiber Optic Lamp, Sun, Earth, and Moon, or Night Sky Planetarium. Where can I find a replacement?
A: We recommend that you not purchase a replacement bulb yourself, as only specific types can be used in our products. We will gladly sent you a replacement light bulb once you fill out our Customer Service Request Form with the product name and where you purchased it (school book fair, club flyer, Costco, etc.) Please be sure to include your name and address (so we can mail you the bulb as quickly as possible!).
Q: I cannot find a code for my brand of television in the TV Remote Control Instructions.
A: We have some updated codes for you to try with your TV Remote Control:
1111, 1112, 1114, 1121, 1122, 1123, 1131, 1132, 1134, 1141, 1211, 1212, 1213, 1214, 1243, 1311, 1324, 1343, 1344, 1414, 1422, 1423, 1424, 1431, 1441, 2241, 2242, 3212, 3233, 3241, 3244, 3322, 3323, 3334, 3412, 3413, 3414, 3421, 4341, 4433